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New Functions In Microsoft Office 2019: What’s New In Word?
Most of us are familiar with the Microsoft Office suite of products, especially Microsoft Word. However, fewer people...
No Blame Apology In 1 Minute
This one-minute microlearning course explains what a “No blame apology” is and how to phrase one....
No Excuses Leadership In 1 Minute
This one-minute video explains how you can be a “No excuses” leader....
Objection Handling (Feel Felt Found) In 1 Minute
This one-minute video highlights three tips for handling sales objections....
Objection Handling Masterclass
Handling and overcoming objections is always an area every sales person needs to improve upon. Learn to use...
Offering A Solution In 1 Minute
Part of your role is to provide options, discuss with the customer and then make a recommendation based...
Open And Closed Questions In 1 Minute
This one-minute video provides an understanding on how to use the right question type with customers....
Organizing Your Files
Office workers can waste one to two hours every day looking for documents and files on their computer....
Outbound Calling
Making outbound calls is an important part of commerce. Outbound calls are often made to either acquire new...
Outbound Calling In 1 Minute
Making outbound calls can be a stressful part of a customer-facing role. This one-minute video examines a few...
Overcome The Fear of Rejection
A sales person with a fear of rejection is like a lifeguard with a fear of water. It...
Overcoming Generational Differences: Finding Common Ground
This video provides a condensed collection of takeaways about how to overcome generational differences in the workplace. It...