Advanced Difficult Customer Techniques
Buckling under the pressure of the difficult customer is a risk every customer service professional must face from...
Agile Scrums In 1 Minute
This one-minute video explains what Agile Scrums are and how they can help you with project management....
Agile Sprints In 1 Minute
This one-minute video explains what Agile Sprints are and how they fit into Agile Scrums in relation to...
AI At Work: ChatGPT For Managers
AI is here, how are managers going to use it? This course helps modern managers unlock the power...
AI At Work: Write Better Emails With Chat GPT
Email still dominates workplace communication, and the average professional spends roughly 28 percent of their workweek managing email...
AI Basics: Introduction to ChatGPT And Large Language Models (LLMs)
AI has revolutionized how we interact with technology, and ChatGPT has helped lead the way. However, unless ChatGPT...
AI Can’t Empathize But You Can
Empathy is the ability to understand and respond to others. In what is called Artificial Empathy, or AE,...
AI For Accountants
ChatGPT is at the heart of how AI is reshaping industries worldwide and has caught the attention of...
AI For HR Professionals
AI is rapidly reshaping Human Resources (HR), with about 43 percent of organizations already using AI in HR...
AI For Marketing Professionals
AI is already embedded in modern marketing, with about 80 percent of marketers using AI for content creation...
AI Personas: Prompting with Roles for Better Responses
Have you ever used an AI tool for help? This training explores using roles and personas for better...
AI: Evaluate AI Tools In The Workplace
Artificial intelligence (AI) tools are becoming more common in the workplace. This training focuses on how to select...