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1 Lessons • 1 Minutes
Active Listening In 1 Minute
This one-minute video outlines five tips on how to improve your active listening skills....
1 Lessons • 1 Minutes
Adding Value In 1 Minute
Things like sharing additional benefits, mentioning special offers and providing additional information can all add...
8 Lessons • 10 Minutes
Advanced Customer Service
Reports show 22% of all repeat customer service calls to a company involve the same...
7 Lessons • 10 Minutes
Advanced Difficult Customer Techniques
Buckling under the pressure of the difficult customer is a risk every customer service professional...
1 Lessons • 1 Minutes
Agile Scrums In 1 Minute
This one-minute video explains what Agile Scrums are and how they can help you with...
1 Lessons • 1 Minutes
Agile Sprints In 1 Minute
This one-minute video explains what Agile Sprints are and how they fit into Agile Scrums...
1 Lessons • 11 Minutes
AI: Evaluate AI Tools In The Workplace
Artificial intelligence (AI) tools are becoming more common in the workplace. This training focuses on...
1 Lessons • 6 Minutes
AI: Four Tips for Great ChatGPT Results
In a world increasingly driven by artificial intelligence, ChatGPT is a powerful tool at your...
1 Lessons • 7 Minutes
AI: Next Level ChatGPT Prompts
While ChatGPT is an efficient tool, it’s often under-utilized. As this course shows, the key...
1 Lessons • 8 Minutes
AI: Use ChatGPT To Support Your Work
ChatGPT is one of the most recognized and talked about AI tools. However, it should...
1 Lessons • 5 Minutes
AI: Use GoblinTools To Plan Tasks
With a large task it can be difficult to decide how to get started. Now,...
1 Lessons • 7 Minutes