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1 Lessons • 1 Minutes
Active Listening In 1 Minute
This one-minute video outlines five tips on how to improve your active listening skills....
1 Lessons • 1 Minutes
Adding Value In 1 Minute
Things like sharing additional benefits, mentioning special offers and providing additional information can all add...
8 Lessons • 10 Minutes
Advanced Customer Service
Reports show 22% of all repeat customer service calls to a company involve the same...
7 Lessons • 10 Minutes
Advanced Difficult Customer Techniques
Buckling under the pressure of the difficult customer is a risk every customer service professional...
1 Lessons • 1 Minutes
Agile Scrums In 1 Minute
This one-minute video explains what Agile Scrums are and how they can help you with...
1 Lessons • 1 Minutes
Agile Sprints In 1 Minute
This one-minute video explains what Agile Sprints are and how they fit into Agile Scrums...
4 Lessons • 7 Minutes
AI At Work: Write Better Emails With Chat GPT
Email still dominates workplace communication, and the average professional spends roughly 28 percent of their...
5 Lessons • 10 Minutes
AI For Accountants
ChatGPT is at the heart of how AI is reshaping industries worldwide and has caught...
5 Lessons • 9 Minutes
AI Personas: Prompting with Roles for Better Responses
Have you ever used an AI tool for help? This training explores using roles and...
1 Lessons • 11 Minutes
AI: Evaluate AI Tools In The Workplace
Artificial intelligence (AI) tools are becoming more common in the workplace. This training focuses on...
1 Lessons • 6 Minutes
AI: Four Tips for Great ChatGPT Results
In a world increasingly driven by artificial intelligence, ChatGPT is a powerful tool at your...
1 Lessons • 7 Minutes