
How To Respond To Why Should I Buy From You
Do you fall into the trap of going straight into your features and benefits talk? If you do,...

How To Respond When The Prospect Asks For A Discount
What do you immediately say when someone asks for a discount? Do you immediately knock the price down?...

How To Say No Nicely In 1 Minute
There are four easy steps to follow when you need to say “No.” This one-minute video outlines those...

How To Say No Nicely To A Customer In 1 Minute
This one-minute video shows how you can say no nicely when talking with a customer. This microlearning presents...

How To Say Sorry In 1 Minute
In this one-minute video, we share some key steps to follow in order to provide a sincere and...

How To Sell An Appointment
Learn the key factors you need to take into consideration when setting up appointments over the telephone. This...

Improving Self-Awareness In 1 Minute
Self-awareness is something useful to improve as it helps us understand our impact on others. This one-minute video...

Improving Your Negotiation Skills
Discover a quick negotiation skills tactic to use. This course demonstrates how to know your LIMITS; i.e. what...

Indifference In 1 Minute
This one-minute video shows employees how to overcome indifference when working with customers....

Industrial Ergonomics: Best Practices
There are so many good ergonomic practices that we couldn’t squeeze every single one of them into this...

Industrial Ergonomics: Common Risk Factors
This microlearning showcases various common practices that have the potential to cause musculoskeletal issues. From high intensity work...

Industrial Ergonomics: Why Ergonomics Matters
If you’ve ever pulled a muscle in your back or neck, you know how painful and debilitating that...