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1 Lessons • 1 Minutes
Giving Feedback (DESCCO) In 1 Minute
This one-minute video explains how to give feedback to someone using the DESCCO method....
9 Lessons • 10 Minutes
Giving Instructions
The responsibility falls to the communicator when it comes to whether instructions are understood. This...
1 Lessons • 1 Minutes
Goal Setting (SMART) In 1 Minute
This one-minute video explores goal setting with SMART goals. It provides an understanding of making...
1 Lessons • 1 Minutes
Great Customer Service Tips In 1 Minute
This one-minute video explains five ways you can provide great customer service....
1 Lessons • 1 Minutes
H.A.R.D. Goals In 1 Minute
This one-minute video explains what H.A.R.D. goals are and how you can set them to...
6 Lessons • 10 Minutes
Handling Conflict
From time to time, conflict does occur, and we must understand conflict for a greater...
1 Lessons • 1 Minutes
Handling Difficult Customers (LAST) In 1 Minute
This one-minute video shows four simple steps to calm down and deal with a difficult...
1 Lessons • 3 Minutes
Handling Objections – “That Costs Too Much”
We’re always faced with price objections. Learn the exact phrase to use when responding to...
1 Lessons • 3 Minutes
Handling Objections – Price Objection Or Price Shock
If your prospect gasps in disbelief when you reveal the price then you’ve basically got...
1 Lessons • 3 Minutes
Handling Objections – There Are Only Two Types
You will receive all types of excuses, but when all is said and done they...
1 Lessons • 1 Minutes
Handling Objections Tips In 1 Minute
Learn how to handle sales objections in simple steps in this one-minute video. This video...
1 Lessons • 1 Minutes