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Difficult Customer Types
We all have difficult people in our lives, and our professional lives are certainly no exception. When you’re...
Digital Transformation: An Introduction To Digital Transformation
We live in a digital world and the use of technology has transformed and continues to transform modern...
Digital Transformation: Transformation Of Customer Needs Workforce Needs And Operations
Every organization operating in the 21st century has been affected in some capacity by the rapid changes in...
Digital Transformation: Transformation Of Markets Business Models And Strategy
A new group of buyers has entered the marketplace. As this course shows, businesses that don’t adapt and...
Disarming A Heated Conversation In 1 Minute
This one-minute video explains a technique you can use to disarm a conversation that is getting heated....
Ditch The Pitch Approach
Prospects dislike the sales person who talks forever about themselves, their company and their products and services. It’s...
Diversity And Inclusion: Build The Foundation
Diversity and inclusion are terms often tossed around these days without giving it much thought as to what...
Diversity And Inclusion: Lead The Change
Racial inequity impacts productivity and communication in the workplace. This video training explores steps to lead your team...
Diversity And Inclusion: Take Action
Racial bias in the workplace can cause stress and discomfort for co-workers and customers. This course shows employees...
Do It Right The First Time In 1 Minute
This one-minute video explains the benefits of doing something right the first time, as well as how to...
Don’t Talk About Your Solutions Too Early On
Learn when the right time is to reveal your solutions. Talk about them too early on and you’ll...
Dove Personality Type In 1 Minute
This one-minute video explains about the Dove type personality and how to relate well with them....