Watch the powerful effect of appreciation, and the lack of it, on a hard-working employee. One leader demoralizes while the other inspires with a genuine thank you. This video shows leaders how positive reinforcement and employee appreciation makes a big difference. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Leadership Feedback: What employees want to tell you…but don’t!.”