Maximizing productivity, profitability, product quality, and competitive advantages are the keys to a company’s success. In this course, managers, or aspiring managers, learn how and why operations management is responsible for creating and managing the all-encompassing system that directs the entire production process. After completing this course, managers will be able to clearly define operations management, make operational decisions, apply continuous improvement principles, and understand how operations management adjusts and adapts to the ever-changing business climate. Use this course to learn how and why operations management ensures the efficiency of the entire production process — from design to delivery.