Course ID: tjhccdtr_vod
Conflict De-Escalation Techniques: Recognizing and Removing Biases
One of the first steps in conflict de-escalation is approaching the conflict with a clear head and open mind. This microlearning shows you how to recognize and eliminate any attitudes or preconceived notions that might otherwise hamper your ability to have a calm and rational conversation. This course is part of a microlearning series that provides a solid foundation of techniques and strategies for de-escalating even the most contentious of conversations.
Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Licensing: Great for large teams and routes you to our sales team to set up access for your organization.
1 Lessons
7-10 Minutes
3 Quiz Questions
Type: vod
Microlearning
Downloadable Docs
Closed Captioning