Some people are naturally better at showing empathy than others. This video training explores ways to improve how you show empathy. This training explores how to build trust and rapport with others. Viewers learn about the importance of empathetic listening. This training explains ways you can show empathy in your workplace. Empathy is a way to show others that you are paying attention to their needs. Use this video to educate employees about showing empathy to improve workplace relationships with colleagues and customers.