This online training course explores how people can communicate more clearly and effectively in a world where messages are shared faster than ever. Learners will examine how intent, tone, authenticity, and context shape communication and that delivery of the communication matters. Throughout the course, learners explore spoken and written communication, nonverbal cues, and communication on social media. Learners also are shown how social media and communication technologies can change the meaning, reach, and speed of a message. By the end of the course, learners will be better prepared to overcome common communication challenges, recognize important nonverbal signals, and use communication tools more thoughtfully. They will understand that clarity is often more valuable than speed, words are only one part of a message, and technology cannot replace strong human communication skills.
Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Discounts: Great for large teams and routes you to our sales team to set up access for your organization.
Please Note: Completing an online course may not fulfill all compliance requirements. Many OSHA and HR regulations also require written programs, hands-on training, or site-specific components. Always verify requirements with your employer or regulatory authority.
Chapters
- 1. Introduction
- 2. Spoken and Written Communication
- 3. Nonverbal Communication
- 4. Communication on Social Media
- 5. Summary
