Watch a customer rant online after getting the runaround from a service rep. She just keeps getting transferred. Finally, one rep takes on the problem and gets a glowing review. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”
Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Licensing: Great for large teams and routes you to our sales team to set up access for your organization.
Please Note: Completing an online course may not fulfill all compliance requirements. Many OSHA and HR regulations also require written programs, hands-on training, or site-specific components. Always verify requirements with your employer or regulatory authority.
Chapters
- 1. It's Not my Problem
