Course ID: at30csin_vod
Customer Service – It’s Not My Problem

Watch a customer rant online after getting the runaround from a service rep. She just keeps getting transferred. Finally, one rep takes on the problem and gets a glowing review. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

Purchase Course: Great for individuals or small teams and is completed on a per-seat basis at checkout.
Bulk Licensing: Great for large teams and routes you to our sales team to set up access for your organization.

Chapters


  • 1. It's Not my Problem

Workplaces


1 Lessons
3-3 Minutes
0 Quiz Questions
Type: vod
Closed Captioning