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8 Lessons • 36 Minutes
Remarkable Customer Service
The key difference between a thriving company and a struggling company is their quality of...
4 Lessons • 10 Minutes
Resilience
As the American Psychological Association notes, resilience is defined as the process of adapting well...
1 Lessons • 1 Minutes
Resilience Tips In 1 Minute
This one-minute video gives three specific ways to help build resilience....
6 Lessons • 21 Minutes
Respect Gender and Sexual Differences
The words we use can help to encourage an environment of trust and respect, or...
6 Lessons • 20 Minutes
Respect Racial And Ethnic Differences
This training video teaches learners why we need to face racism, and how to show...
1 Lessons • 1 Minutes
Responding To Negativity In 1 Minute
This one-minute microlearning course gives you a four-step process to respond to negativity and negative...
1 Lessons • 1 Minutes
Service Orientation In 1 Minute
This one-minute video explains four ways you can be more service oriented. Service orientation is...
6 Lessons • 10 Minutes
Showing Empathy
Some people are naturally better at showing empathy than others. This video training explores ways...
1 Lessons • 1 Minutes
Showing Empathy In 1 Minute
Understanding and showing empathy are key skills to help get on side with a customer....
1 Lessons • 1 Minutes
Slowing Down Your Speech In 1 Minute
Some people speak a little too fast. If you struggle to slow down your speech,...
6 Lessons • 16 Minutes
Strike a Balance
Efficient employees appear to have a grip on time and priority management. However, in many...
11 Lessons • 21 Minutes