Teamwork: Communication Skills Library

Image
1 Lessons • 1 Minutes

Generation X In 1 Minute

Every generation has unique things about the way they work. Generation X people are born...
View Course
Image
1 Lessons • 1 Minutes

Generation Y In 1 Minute

Every generation has unique things about the way they work. Generation Y, or millennials, are...
View Course
Image
1 Lessons • 1 Minutes

Generation Z In 1 Minute

Every generation has unique things about the way they work. Generation Z people are born...
View Course
Image
6 Lessons • 10 Minutes

Getting The Message: The 4 C’s Of Effective Communication

Effective communication is an important tool in the workplace. This video training explores the four...
View Course
Image
1 Lessons • 1 Minutes

Giving Activity Instructions In 1 Minute

This one-minute video outlines the steps to giving instructions when running an activity with a...
View Course
Image
9 Lessons • 10 Minutes

Giving Instructions

The responsibility falls to the communicator when it comes to whether instructions are understood. This...
View Course
Image
1 Lessons • 1 Minutes

How To Say No Nicely In 1 Minute

There are four easy steps to follow when you need to say “No.” This one-minute...
View Course
Image
1 Lessons • 1 Minutes

How To Say Sorry In 1 Minute

In this one-minute video, we share some key steps to follow in order to provide...
View Course
Image
5 Lessons • 26 Minutes

Identifying Customer Types

Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor...
View Course
Image
1 Lessons • 1 Minutes

Influencing Others In 1 Minute

This one-minute video shares some key phrases you can use to influence people to do...
View Course
Image
7 Lessons • 10 Minutes

Influencing Skills

Highly influential people are typically articulate, great listeners, and able to present ideas with clarity...
View Course
Image
7 Lessons • 20 Minutes

Inspire Extraordinary Performance

You may think “performance management” is just another term for the performance review process, but...
View Course