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1 Lessons • 1 Minutes
Professional Telephone Greeting In 1 Minute
This one-minute video demonstrates how to offer a professional telephone greeting. Learn the key components...
1 Lessons • 1 Minutes
Questioning Skills In 1 Minute
Understanding which questions to ask when is important when it comes to communicating with customers...
8 Lessons • 17 Minutes
Ready Your Sales Team
It is important to prepare your sales teams for trade show success before, during, and...
8 Lessons • 36 Minutes
Remarkable Customer Service
The key difference between a thriving company and a struggling company is their quality of...
6 Lessons • 21 Minutes
Respect Gender and Sexual Differences
The words we use can help to encourage an environment of trust and respect, or...
6 Lessons • 20 Minutes
Respect Racial And Ethnic Differences
This training video teaches learners why we need to face racism, and how to show...
7 Lessons • 28 Minutes
Respectful Workplace Communication
You probably already know some things it takes to be a respectful communicator, such as...
1 Lessons • 1 Minutes
Responding In Communication In 1 Minute
This one-minute video gives a three-step process for responding in any communication. Using these three...
1 Lessons • 1 Minutes
Responding To Negativity In 1 Minute
This one-minute microlearning course gives you a four-step process to respond to negativity and negative...
1 Lessons • 1 Minutes
Showing Empathy In 1 Minute
Understanding and showing empathy are key skills to help get on side with a customer....
1 Lessons • 1 Minutes
Slowing Down Your Speech In 1 Minute
Some people speak a little too fast. If you struggle to slow down your speech,...
6 Lessons • 16 Minutes