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1 Lessons • 7 Minutes
Different Negotiation Styles
Your prospects will have different personalities and different ways in which they negotiate. Learn the...
1 Lessons • 3 Minutes
Ditch The Pitch Approach
Prospects dislike the sales person who talks forever about themselves, their company and their products...
1 Lessons • 3 Minutes
Don’t Talk About Your Solutions Too Early On
Learn when the right time is to reveal your solutions. Talk about them too early...
5 Lessons • 10 Minutes
Emotional Clients And Colleagues
Emotional clients and colleagues can affect the workplace. This video training is a guide for...
1 Lessons • 1 Minutes
ESOL – English As A 2nd Language In 1 Minute
How to communicate with people whose second language is English or when their English language...
1 Lessons • 1 Minutes
Features And Benefits In 1 Minute
This one-minute video highlights the difference between a feature and a benefit. It explores how...
5 Lessons • 9 Minutes
First Contact Resolution
Reports show 12% of customers will leave a company if it takes two or more...
1 Lessons • 7 Minutes
From Sales Person To Trusted Advisor
The holy grail for a sales person is when you are referred to as a...
1 Lessons • 1 Minutes
Funnel Questions In 1 Minute
This one-minute video explains how to use funnel questions to get more detail and increase...
1 Lessons • 1 Minutes
Great Customer Service Tips In 1 Minute
This one-minute video explains five ways you can provide great customer service....
1 Lessons • 3 Minutes
Handling Objections – “That Costs Too Much”
We’re always faced with price objections. Learn the exact phrase to use when responding to...
1 Lessons • 3 Minutes