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Occupational Skills: Sales Library

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1 Lessons • 1 Minutes

Positive Affirmation In 1 Minute

This one-minute video explains the reasons and ways to provide the customer with a positive...
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7 Lessons • 9 Minutes

Positive First Impressions

Offering a positive first impression is vital to business. This course teaches customer-facing employees how...
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1 Lessons • 1 Minutes

Positive First Impressions In 1 Minute

This one-minute video explores how to create a positive first impression. There are some basic...
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1 Lessons • 1 Minutes

Powerful Phrases At Work In 1 Minute

This one-minute video explains seven phrases to help you sound more powerful at work with...
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1 Lessons • 6 Minutes

Pre Call Planning & Objective Setting

If you fail to plan you’re planning to fail. Make sure your calling sessions have...
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1 Lessons • 7 Minutes

Pre-Meeting Mindset & Objective Setting

Before you meet with your prospect you need to have a solid plan in place....
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1 Lessons • 1 Minutes

Professional Telephone Greeting In 1 Minute

This one-minute video demonstrates how to offer a professional telephone greeting. Learn the key components...
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1 Lessons • 3 Minutes

Prospecting – Keeping In Touch Without Stalking

Just how often should you communicate with your prospects and clients? You don’t want to...
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1 Lessons • 3 Minutes

Prospecting – Why You Should Lose “Touching Base”

A lot of sales professionals use “touching base” when they contact decision makers who don’t...
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1 Lessons • 4 Minutes

Pull vs. Push Selling

No one likes a pushy, “me, me, me” sales person. Instead, the top sales people...
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1 Lessons • 4 Minutes

Qualifying Decision Makers

Not all decision makers are created equal! You need to ensure they have the authority,...
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7 Lessons • 9 Minutes

Questioning Skills

It is imperative to ask the right questions when engaging with customers. One negative experience...
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