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Management & Leadership Library

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5 Lessons • 15 Minutes

Talent Acquisition: Selection

A manager’s primary responsibility is to hire, develop, and retain great people. Those managers who...
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1 Lessons • 1 Minutes

Team Productivity In 1 Minute

This one-minute video provides five tips on how to improve team productivity....
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5 Lessons • 28 Minutes

Teamwork: What’s Trust Got To Do With It?

Recently, a Fortune 500 company calculated that it took, on average, 89 weeks to make...
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1 Lessons • 1 Minutes

Telephone Hold Standards In 1 Minute

This one-minute video explores the components of how to professionally put someone on hold over...
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1 Lessons • 1 Minutes

Telephone Transfers In 1 Minute

This one-minute video shows you how to make a professional telephone transfer....
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11 Lessons • 24 Minutes

Tell Your Business Story

Does anyone really pay attention? When it comes to business presentations, many captive audiences tune...
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5 Lessons • 16 Minutes

The Benefits Of Creative Thinking

Creativity is reflected in a variety of ways in business and new business strategies. However,...
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5 Lessons • 16 Minutes

The Components Of Effective Leadership

Most successful leaders possess a unique combination of skills and personality characteristics they are not...
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1 Lessons • 1 Minutes

The GROW Model For Coaching In 1 Minute

This one-minute video outlines how to use the GROW (Goal, Reality, Options, Way forward) model...
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5 Lessons • 12 Minutes

The Macro Effects Of Micro Aggressions

Diversity and inclusion initiatives are hot topics in today’s highly complex business environments. Understanding these...
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1 Lessons • 6 Minutes

The Sales Mindset

Are you mentally prepared to make the sale? Learn what it takes and what you...
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5 Lessons • 8 Minutes

Thinking On Your Feet

We can all recall a time when we’ve been in an impossible situation where we’re...
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