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Management & Leadership Library

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Conducting Legal Performance Appraisals Featured Image

Conducting Legal Performance Appraisals

Performance appraisals must help guide an employee’s development, and also be able to stand up to legal scrutiny....
Conference Call – Avoiding Distractions Featured Image

Conference Call – Avoiding Distractions

Distractions are a major problem on conference calls. Learn how to avoid these distractions to keep your meeting...
Conference Call – Minimize Misunderstandings Featured Image

Conference Call – Minimize Misunderstandings

Misunderstandings occur in all meetings, but they’re especially challenging in conference calls. Clear communication becomes critical for keeping...
Conference Call – Dealing With Isolation Featured Image

Conference Call – Dealing With Isolation

It’s difficult to create a team spirit in teams that only meet via conference calls. This course shows...
Conference Call – How To Coordinate Featured Image

Conference Call – How To Coordinate

Coordinating a conference call, with people in different places and time zones, creates a whole new set of...
Conference Call – Missed Body Language Featured Image

Conference Call – Missed Body Language

Half of all communication is non-verbal, and that’s exactly what is missed on a conference call. So, what...
Conference Call – The Importance Of Announcing Featured Image

Conference Call – The Importance Of Announcing

See how failing to announce a new person on a conference call can create problems. Avoid embarrassing surprises...
Courageous Conversations In 1 Minute Featured Image

Courageous Conversations In 1 Minute

This one-minute video helps to explain how to hold a courageous or difficult conversation....
Creating a Mindset for Change (Leaders) Part 1: Changing Your Mindset Featured Image

Creating a Mindset for Change (Leaders) Part 1: Changing Your Mindset

Employees who possess the skill to maintain a positive mindset, even when faced with challenges, are more innovative,...
Creating a Mindset for Change (Leaders) Part 2: Managing Moments Featured Image

Creating a Mindset for Change (Leaders) Part 2: Managing Moments

This is the second part in the six-part “Creating a Mindset for Change” series of training videos. All...
Creating a Mindset for Change (Leaders) Part 3: Embracing Change Featured Image

Creating a Mindset for Change (Leaders) Part 3: Embracing Change

This is the third part in the six-part “Creating a Mindset for Change” series of training videos. All...
Creating a Mindset for Change (Leaders) Part 4: Making it Happen Featured Image

Creating a Mindset for Change (Leaders) Part 4: Making it Happen

This is the fourth part in the six-part “Creating a Mindset for Change” series of training videos. All...