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Conducting Legal Performance Appraisals
Performance appraisals must help guide an employee’s development, and also be able to stand up to legal scrutiny....

Conference Call – Avoiding Distractions
Distractions are a major problem on conference calls. Learn how to avoid these distractions to keep your meeting...

Conference Call – Minimize Misunderstandings
Misunderstandings occur in all meetings, but they’re especially challenging in conference calls. Clear communication becomes critical for keeping...

Conference Call – Dealing With Isolation
It’s difficult to create a team spirit in teams that only meet via conference calls. This course shows...

Conference Call – How To Coordinate
Coordinating a conference call, with people in different places and time zones, creates a whole new set of...

Conference Call – Missed Body Language
Half of all communication is non-verbal, and that’s exactly what is missed on a conference call. So, what...

Conference Call – The Importance Of Announcing
See how failing to announce a new person on a conference call can create problems. Avoid embarrassing surprises...

Courageous Conversations In 1 Minute
This one-minute video helps to explain how to hold a courageous or difficult conversation....

Creating a Mindset for Change (Leaders) Part 1: Changing Your Mindset
Employees who possess the skill to maintain a positive mindset, even when faced with challenges, are more innovative,...

Creating a Mindset for Change (Leaders) Part 2: Managing Moments
This is the second part in the six-part “Creating a Mindset for Change” series of training videos. All...

Creating a Mindset for Change (Leaders) Part 3: Embracing Change
This is the third part in the six-part “Creating a Mindset for Change” series of training videos. All...

Creating a Mindset for Change (Leaders) Part 4: Making it Happen
This is the fourth part in the six-part “Creating a Mindset for Change” series of training videos. All...