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Management & Leadership Library
6 Lessons • 23 Minutes
Conflict Resolution In The Office
When workplace conflicts go unresolved, they can raise stress levels, interfere with business and even...
5 Lessons • 20 Minutes
Conflict Resolution Made Simple
Workplace conflicts are practically inevitable in today’s dynamic work environments. Ideas and input between employees...
1 Lessons • 4 Minutes
Consultative Selling PULSE Model – Evolve
Using the Consultative selling PULSE model, discover how to move the sale forward. Learn what...
1 Lessons • 6 Minutes
Consultative Selling PULSE Model – Leverage
Using the Consultative selling PULSE model, discover how to build pain and pleasure statements to...
1 Lessons • 4 Minutes
Consultative Selling PULSE Model – Position
Using the Consultative selling PULSE model, start your sales interactions off on the right foot...
1 Lessons • 5 Minutes
Consultative Selling PULSE Model – Solution
Using the Consultative selling PULSE model, learn how to persuasively present your product/solution in the...
1 Lessons • 7 Minutes
Consultative Selling PULSE Model – Understand
Using the Consultative selling PULSE model, learn how to fully understand your prospect’s or client’s...
1 Lessons • 4 Minutes
Consultative Selling Reminders
This session covers some all-round basic consultative selling best practices to keep you focused when...
1 Lessons • 5 Minutes
Consultative Selling Skills – The PULSE Model
Learn how to structure your sales interactions by using the PULSE consultative selling model. This...
1 Lessons • 3 Minutes
Consultative Selling Skills – Why Use This Approach?
The days of “show up and throw up” are over. Today’s modern day buyer wants...
6 Lessons • 53 Minutes
Contact Center: Beyond The Metrics
Just one unmotivated contact center employee can affect the performance of the entire department. That...
6 Lessons • 59 Minutes