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Management & Leadership Library

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5 Lessons • 12 Minutes

Employee Motivation: Leading And Managing Effective Virtual Teams

The global expansion of many organizations along with technical developments has led to an increase...
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5 Lessons • 17 Minutes

Employee Motivation: Leading And Motivating Call Center Teams

Studies show call centers have an annual turnover rate of 30% to 45%. This training...
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6 Lessons • 13 Minutes

Employee Motivation: Leading Dynamic Teams

A dynamic team performs at a high level. Its members understand the team’s goals and...
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5 Lessons • 13 Minutes

Employee Motivation: Leading Generationally Diverse Teams

It is common for workplaces to have employees from three or four different generations. This...
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1 Lessons • 1 Minutes

Engaging Remote Staff In 1 Minute

This one-minute video provides five tips to help you engage your remote staff members....
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7 Lessons • 31 Minutes

Ethical Decision Making: Knowing Right And Wrong In The Workplace

All employees must make choices on the job, many of which are ethical in nature....
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6 Lessons • 12 Minutes

First-Time Manager Tips

Now that you’ve taken on the role of manager you must prove your effectiveness to...
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1 Lessons • 1 Minutes

Fist To Five Consensus Technique In 1 Minute

Fist to Five or Fist of Five is a quick way to check on your...
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6 Lessons • 18 Minutes

Form Your Virtual Team

There are unique challenges for managing a virtual team compared to managing a group of...
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1 Lessons • 1 Minutes

Forming Teams In 1 Minute

When a team first comes together, we refer to it as the forming stage. The...
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1 Lessons • 1 Minutes

Formula For Change In 1 Minute

This one-minute video presents the components for the simple formula for organizational change....
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10 Lessons • 27 Minutes

Future Focused Leadership

Many are resistant to change. It’s just a fact of the human psyche. This course...
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