Having Trouble?

General Support

Resolve technical issues, account questions, and platform concerns with guidance from our knowledgeable support team—helping you stay productive and on track.

I finished my course but don't see my certificate?

If you completed the course, but cannot display your certificate in your account, the course was not exited properly. After completing the course quiz, please click the "Exit Course" button in the middle of the screen to leave the course and return to your account. This will allow you to access your certificate.

How do I access my courses from before the site refresh?

To access course records prior to our new site refresh, please use this link here: https://www.mweb0.net/default/auth/start

I completed my course, where is my certificate?

For those using the LMS, go to your completed courses tab, and on the course you want click on the download cloud to get your certificate.

Step 1: Login to your account

Step 2: Enter your username and password

Step 3: Click on certificates and then select the certificate you'd like to view

or those using the LMS, go to your completed courses tab, and on the course you want click on the download cloud to get your certificate.

Testimonials

Don't just take our word for it

Delivering top-tier workplace safety training to global corporations and small businesses alike, our courses meet the highest industry standards from OSHA to NFPA, ensuring compliance and peace of mind for over 4,000 organizations worldwide.