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8 Lessons • 19 Minutes
Accident Investigation
Accidents happen all the time, and they can happen to anyone, including you. Determining the...
1 Lessons • 1 Minutes
Acknowledge Customer Contact In 1 Minute
Customers just want to know what is happening. If you acknowledge a customer’s initial enquiry...
12 Lessons • 36 Minutes
Acting with Accountability
Your friends, your family, and even people at work may ask you the question, “Can...
1 Lessons • 1 Minutes
Active Listening In 1 Minute
This one-minute video outlines five tips on how to improve your active listening skills....
8 Lessons • 20 Minutes
Active Shooter and Workplace Violence
The possibility of encountering an active shooter at work is a terrifying one. However, by...
5 Lessons • 15 Minutes
Active Shooter: How To Survive
Acts of extreme violence have become all too common in today’s workplace. This online video...
8 Lessons • 24 Minutes
Active Shooter: Surviving an Attack
It is a frightening yet very real fact that active shooting incidents are occurring with...
8 Lessons • 24 Minutes
Active Shootings In Retail: Prevention And Survival
While uncomfortable to think about, surviving a retail location active shooter event requires training that...
9 Lessons • 23 Minutes
Active Shootings In The Workplace: Prevention And Survival
Although still a very small percentage of all workplace violence incidents, active shootings are so...
6 Lessons • 19 Minutes
ADA in a Nutshell
The American with Disabilities Act (ADA) was implemented to ensure people with disabilities have an...
8 Lessons • 24 Minutes
ADA Made Simple
The Americans with Disabilities Act (ADA) is the equal opportunity law for people with disabilities....
1 Lessons • 1 Minutes