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4 Lessons • 11 Minutes
Emotional Intelligence: Personal Competence
We have all experienced a wide range of emotions, especially at work. The key is...
4 Lessons • 11 Minutes
Emotional Intelligence: Social Competence
Social awareness and relationship management form a part of social competence necessary for leaders to...
5 Lessons • 22 Minutes
Empathy: The Key To Active Listening
In an increasingly digital world, empathy and listening are key skills to have in one’s...
5 Lessons • 10 Minutes
Employee Engagement
Employee attitudes, behaviors, and outcomes can stem from how actively engaged an employee is. Recent...
1 Lessons • 1 Minutes
Employee Engagement In 1 Minute
Employee engagement can be improved by looking at four main areas. Leaders in the business...
4 Lessons • 13 Minutes
Employee Motivation: Intrinsic Vs. Extrinsic Motivation
Motivation is what drives our actions. This course is specifically aimed at anyone who wants...
5 Lessons • 12 Minutes
Employee Motivation: Leading And Managing Effective Virtual Teams
The global expansion of many organizations along with technical developments has led to an increase...
5 Lessons • 17 Minutes
Employee Motivation: Leading And Motivating Call Center Teams
Studies show call centers have an annual turnover rate of 30% to 45%. This training...
6 Lessons • 13 Minutes
Employee Motivation: Leading Dynamic Teams
A dynamic team performs at a high level. Its members understand the team’s goals and...
5 Lessons • 13 Minutes
Employee Motivation: Leading Generationally Diverse Teams
It is common for workplaces to have employees from three or four different generations. This...
4 Lessons • 9 Minutes
Employee Resource Groups
It is important in a workplace to have a place where employees can connect with...
1 Lessons • 1 Minutes