
1 Lessons • 2 Minutes
Conference Call – Minimize Misunderstandings
Misunderstandings occur in all meetings, but they’re especially challenging in conference calls. Clear communication becomes...
1 Lessons • 3 Minutes
Conference Call – Missed Body Language
Half of all communication is non-verbal, and that’s exactly what is missed on a conference...
1 Lessons • 2 Minutes
Conference Call – The Importance Of Announcing
See how failing to announce a new person on a conference call can create problems....
9 Lessons • 32 Minutes
Confined Space Entry
Did you know that almost 100 workers are killed every year while working within confined...
6 Lessons • 27 Minutes
Confined Space Entry: Entering The Space
Entering confined spaces unprepared can be fatal – not only to the injured workers, but...
5 Lessons • 25 Minutes
Confined Space Entry: Preparing For Entry
This training explores the safe work practices for preparing for entry into a confined space....
11 Lessons • 21 Minutes
Confined Space Entry: To The Point
Working in a confined space can be dangerous and possibly even lethal. Being aware of...
1 Lessons • 9 Minutes
Conflict De-Escalation Techniques: Active Listening
Knowing how to listen to others is perhaps the most important conflict de-escalation technique there...
1 Lessons • 8 Minutes
Conflict De-Escalation Techniques: Communicating Face Covering Policies With Customers
You’ve seen the news stories of customers getting into angry and sometimes violent confrontations over...
1 Lessons • 9 Minutes
Conflict De-Escalation Techniques: Communicating Face Covering Policies With Employees And Coworkers
Your face covering policies won’t work well if everyone isn’t following them. This microlearning shows...
1 Lessons • 10 Minutes
Conflict De-Escalation Techniques: Developing a Solution Mindset
One way to handle conflict is to yell and scream until others get tired of...
1 Lessons • 8 Minutes