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Building Better Routines In 1 Minute
Could your work routines be improved? This one-minute video explains four ways you can improve your routines....
Building Customer Relationships: Building Rapport With Customers
As you may already know, customers prefer to do business with individuals and companies that they like, rather...
Building Customer Relationships: Demonstrating Your Values
Showcasing your personal values, or those of your company, is an excellent way to distinguish yourself from your...
Building Customer Relationships: Effective Problem Solving
When something goes wrong during a customer experience, you could always close your eyes and pretend it never...
Building Customer Relationships: Managing Customer Expectations
This microlearning shows you how easy it is to manage your customers’ various expectations. As it turns out,...
Building Customer Relationships: Utilizing Customer Feedback
There’s no better way to know what your customers expect from you than to ask your customers what...
Building Rapport In 1 Minute
Understanding how to build rapport can provide you with more confidence when talking with customers either on the...
Building Relationships: Interpersonal Relationships
The success of an organization is greatly dependent on how well the people within it work together. To...
Building Your Personal Brand
Business relationships are established and maintained based on mutual trust. As the saying goes, it’s not what you...
Bullying and Other Disruptive Behavior for Employees
Almost 65 million Americans have had to deal with a workplace bully at some point in their lives....
Bullying and Other Disruptive Behavior for Managers and Supervisors
At least 65 million Americans say they have encountered a workplace bully at some point in their lifetime....
Bullying Prevention Essentials
Bullying prevention training is helpful because it equips employees and leaders with the knowledge and skills to recognize...