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Verbal Holding In 1 Minute
Verbal Holding is a service technique to help keep the caller informed while you research an answer. Learn...
Video Call Etiquette In 1 Minute
This one-minute microlearning course explains five things you can do to ensure you have appropriate and successful video...
Village of 100, 4th Edition
Imagine if the number of people in this world was reduced to a village of 100, and the...
Violence Prevention: Recognizing the Threat
The first step to preventing a violent incident at work is to recognize the threat. This training shows...
Virtual Meetings: The Invisible Meeting
Virtual meetings have advantages, such as convenience and the ability to work globally; but there are challenges too....
Vision Mission And Values In 1 Minute
We often get confused by the terms vision, mission and values. This one-minute video briefly explains the difference...
Voice Intonation In 1 Minute
This one-minute video explains how your intonation or emphasis on certain words can change the meaning of a...
Vulnerable Customers In 1 Minute
This one-minute microlearning course explains what vulnerable customers are and five things you can do to better work...
Wage And Hour Compliance (FLSA) Made Simple
The Fair Labor Standards Act (FLSA) exists to regulate minimum wage, overtime, record keeping, and child labor. Failure...
Walking And Working Surfaces
Slips, trips, and falls are the cause of most workplace accidents. Since most of these accidents can be...
Walking And Working Surfaces In Construction Environments
Construction environments have their own unique set up where safety needs to be taken seriously. This can range...
Walking And Working Surfaces In Healthcare Environments: For Office And Maintenance Personnel
90% of stairway falls in the workplace are not the stairs’ fault. As this course points out, they...