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Prospecting – Why You Should Lose “Touching Base”
A lot of sales professionals use “touching base” when they contact decision makers who don’t return calls. Here’s...
Protect Sensitive Information: Start with Security
This training, featuring video produced by the Federal Trade Commission, helps explain the importance of businesses protecting themselves...
Protecting Your Knees
How often in a work day, do you think about the use of your knees? Did you know...
Protecting Your Shoulders
Just about everything we do involves our shoulders, from reaching, lifting, or pushing/pulling, shoulders get a lot of...
Providing Constructive Feedback: How (And When) To Provide Feedback
Should you mention everything people do wrong every time you think to? (Hint – probably not.) Should you...
Providing Constructive Feedback: Moving From Problem To Solution
This microlearning course helps you move from talking about a problem to finding a way to do something...
Providing Constructive Feedback: What Does “Good” Feedback Look Like?
Feedback is only useful if it’s constructive, and there are multiple ways to deliver feedback that won’t get...
Proximity Bias Prevention
With more of us working in hybrid or remote environments, proximity bias is more prevalent than we may...
Pull vs. Push Selling
No one likes a pushy, “me, me, me” sales person. Instead, the top sales people pull out the...
Qualifying Decision Makers
Not all decision makers are created equal! You need to ensure they have the authority, the need and...
Questioning Skills
It is imperative to ask the right questions when engaging with customers. One negative experience is all it...
Questioning Skills In 1 Minute
Understanding which questions to ask when is important when it comes to communicating with customers or colleagues. Open...