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Open And Closed Questions In 1 Minute
This one-minute video provides an understanding on how to use the right question type with customers....
Operating Aerial Work Platforms Safely
This course discusses the safe and appropriate operation of aerial work platforms. There are different sizes and configurations...
Operations Management: Role Of The Customer And Supplier
The relationship between customers and businesses is symbiotic. Businesses need customers to survive, and customers need businesses to...
Organizing Your Files
Office workers can waste one to two hours every day looking for documents and files on their computer....
Orientation To Safety For New Employees
New employees must learn a lot of important information regarding their job responsibilities, and yet none of these...
OSHA Recordkeeping For Employees
You and your employer have a powerful tool for making your facility a safer place to work: OSHA’s...
OSHA Recordkeeping For Employees
OSHA’s Part 1904 Recordkeeping Rule requires companies to keep track of injuries, illnesses and fatalities that occur in...
OSHA Recordkeeping For Managers And Supervisors
According to the Bureau of Labor Statistics, 5,147 workers died on the job in 2017, which means on...
OSHA Recordkeeping For Managers And Supervisors
OSHA’s Part 1904 Recordkeeping Rule requires companies to keep track of injuries, illnesses and fatalities that occur in...
Outbound Calling
Making outbound calls is an important part of commerce. Outbound calls are often made to either acquire new...
Outbound Calling In 1 Minute
Making outbound calls can be a stressful part of a customer-facing role. This one-minute video examines a few...
Overcome The Fear of Rejection
A sales person with a fear of rejection is like a lifeguard with a fear of water. It...