Supply Chain: Order Management

Products need to be in the right place at the right time. Order management encompasses all the processes required to deliver a product to your customer, from order placement to delivery. This video training course introduces viewers to the supply chain order management process and how it relates to the overall customer experience.

This training explores the importance of having an appropriate order management system. Examples are shown of the flow of goods in the order management process. This video explains how order management systems work.

A lack of order management leads to inefficiency, poor customer satisfaction, and additional use of resources. Use this course to team members about the important role order management plays in the supply chain and in an organization’s ability to serve its customers.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All employees

• Introduction
• What Are The Steps Of Order Management
• Order Management System
• The Value Of Order Management
• Summary

• Supply Chain: Legal Contracting
• Supply Chain: Negotiating And Purchasing
• Supply Chain: Procurement