HAZWOPER: Dealing With The Media In Emergency Situations

This video training course teaches employees best practices for speaking with the media. Viewers learn how to speak with the media when an incident has occurred at the workplace.

Examples of appropriate and inappropriate responses to the media are included. This video explains how the Public Information Officer can work to build a good relationship with the media and what the average worker should do if approached by the media.

During a crisis it is possible for any employee, not just the designated Public Information Officer, to be approached by the media for a response. It is important for the reputation of the company and the accuracy of the information shared that all employees are aware of the proper way to respond. This training video explains why some responses are better than others, while helping all employees understand what to do and why their responses matter.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All employees

• Introduction
• Media Strategy
• Public Information Officer in Action
• Responding to Questions
• What Not to Say
• Review

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