Problem Solving
- Product ID
- lplnpsol_vod
- Training Time ?
- 10 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 8
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Problem Solving
Problems on the job and in the workplace are inevitable. However, the severity of a problem can be mitigated, and its solution expedited once employees learn how to proactively identify the problem and assess its solution.
Spotlighting the difference between a symptom of a problem and its root cause, this course shows you how to identify and tackle a problem without making it a mountain or a molehill. Collectively, the following modules in this course map out an easy-to-follow pathway for problem solving: Defining a Problem; Analyzing A Problem and Identifying Parameters; Problem Components; Cross Cultural Implications; Problem Solving Techniques; Evaluation, Implementation, And Review.
Use this course to teach all employees how to develop and apply effective problem-solving techniques.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Employees throughout the company
- Introduction
- Defining A Problem
- Analyzing A Problem And Identifying Parameters
- Problem Components
- Cross Cultural Implications
- Problem Solving Techniques
- Evaluation, Implementation, And Review
- Recap
© Mastery Technologies, Inc.