Process and Quality Basics
- Product ID
- vadopqba_vod
- Training Time ?
- 19 to 26 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 7
- Quiz Questions
- 7
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Production, process, and quality have changed over time, as have customers’ expectations. This video training course teaches viewers about the basics and relationship of process and quality management.
This training explains how management and employees are involved in the improvement of process and quality. This video explores Juran and Deming’s contributions to the advancement of quality. Viewers learn about Total Quality Management, among other key concepts.
All levels of employees should be responsible to improve the quality of the goods and services offered by your company. This video educates employees about the history and main concepts for process and quality management.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
All employees
- Quality Experiences
- The Artisan Era
- The Industrial Revolution
- Enter Statistics: Shewhart’s Contributions
- Japan’s Turnaround
- America Wakes Up
- TQM to Now (TQM, 6 SIGMA, LEAN)
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