Write for Business and Be Understood

Written communication, from an email announcing the day and time of a meeting to a proposal highlighting the purpose of the meeting, is a routine part of daily business. Whether informal, between colleagues who know each other well, or formal, for clients or superiors, business communication conveys more than just information. Poorly written messages can lead to a failure of understanding.

Properly crafted written business communication reveals the intended message or information accurately, clearly, and appropriately. By presenting the most common mistakes and essential rules for avoiding them, this course shows students how to prevent and correct improper punctuation, grammar and word usage. The course also demonstrates how to align tone and style with the audience and why it is important.

Use this course to elevate the quality, clarity and impact of all written communication throughout the organization.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Employees throughout an organization who are responsible for internal and external written business communications.

• Write to Be Understood
• Consider Tone
• Use the 3 S’s
• Keep It Ordered
• Clarify with Punctuation
• One More Thing

• Leading Questions In 1 Minute
• Listening Skills In 1 Minute
• Funnel Questions In 1 Minute