Come Back to Work Safely: Retail and Customer Service

The coronavirus pandemic has made this an uncertain time, and as people are starting to resume work, we must maintain safe work practices to help prevent the spread of the COVID-19 virus. This training gives those working in retail or other customer-facing environments some great tips on how to get back to work in a healthy and manageable way.

This course starts by presenting the basics on the coronavirus and its symptoms. It focuses on helping employees understand how to take care of their own health, mentally and physically. The course explains the easy safe work practices everyone must take to stay safe, including social distancing, the use of personal protective equipment, and keeping shared spaces clean and sanitized.

Change can be hard, but with this training, it can be done! Use this course to prepare your retail employees to return to work safely.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone who works face-to-face with customers

• Introduction
• Know Your Facts
• Protect Yourself
• Keep Your Distance
• Stay Home
• Take Care Of Your Own Health
• Communicate Clearly
• Manage Your Anxiety
• Put Others At Ease
• Retail And Customer Service Environments
• One More Thing

• Health And Safety - Employee Responsibility In 1 Minute
• COVID-19 In Healthcare Environments - OSHA's Emergency Temporary Standard
• Come Back to Work Safely: Transportation and Delivery