- Product ID
- sst9eiop_vod
- Training Time ?
- 16 to 24 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 8
- Quiz Questions
- 8
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
This training focuses on understanding emotional intelligence, and how employees can optimize their own emotional intelligence to better work with others.
The course demonstrates strategies for doing this through managing stress, regulating emotions, and responding empathically to others. Not picking up other’s stress, but relating to them and listening helps a person to not be effected directly by the stress or “pick up the stress” from another person.
This course demonstrates how employees can use their emotional intelligence to manage stress and improve workplace relationships.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
People in a team work environment
- Introduction
- Learning Emotional Intelligence
- Step 1: Promoting Awareness
- Step 2: Self-regulate Your Nervous System
- Step 3: Challenge Negative Thoughts and Worries
- Step 4: Recover Quickly From an Emotional Episode
- Step 5: Respond Empathically
- Conclusion
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