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Handling Conflict
- Product ID
- lplnhcon_vod
- Training Time ?
- 10 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 6
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Handling Conflict
Despite our best efforts, sometimes conflict happen, in personal and professional situations. The way we manage conflicts can impact whether the outcome is positive or negative. This video training course educates viewers about handling conflict.
This training demonstrates the conflict process. This video explores common causes of conflict and the impact of conflict. Viewers learn steps to act as a facilitator to help others resolve conflicts.
Use this course to help your team members boost their skills at handling conflict to achieve more positive outcomes.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Categories
Audience
Everyone
Topics
The course presents the following topical areas:
- Introduction
- What Is Conflict?
- The Impacts Of Conflict
- Conflict Handling Techniques
- Facilitator Role
- Recap
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