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Customer Service Excellence
- Product ID
- lplncsex_vod
- Training Time ?
- 9 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 8
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Customer Service Excellence
Customers are important to every business. This video training course educates customer-facing employees about attaining customer service excellence.
This training educates viewers about the connection of communication and providing good service. This video explores the benefits to the company of providing good customer service. Viewers learn about the three invisible tools to help give good service to your customers.
Use this course to help educate your customer service team about building customer service excellence.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Categories
Audience
All employees
Topics
The course presents the following topical areas:
- Introduction
- Importance Of Customers
- Brand Recommendation
- Communication And Giving Good Service
- The 4 Levels Of Business
- 3 Invisible Assets
- Top Tips
- Recap
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