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Nonverbal Communication: What Message Are You Sending?

This course has been discontinued and is no longer available.
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Product ID
crmlwmay_vod
Training Time ?
20 to 30 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
6
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
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Overview

Nonverbal Communication Training: What Message Are You Sending?

Nonverbal cues are the unspoken part of all communication. What is unsaid can impact what is said. Learn what your body language expresses in this nonverbal communication training video.

Training participants learn exactly what nonverbal communication is comprised of. Lessons demonstrate the importance of nonverbal messages, types of messages sent nonverbally, cultural differences in nonverbal language, sending consistent messages, and body language. These are just a few of the areas presented in this highly insightful nonverbal communication training program.

A clear understanding of personal body language and nonverbal cues helps to make certain consistent messages are being relayed. Use this online training to ensure clearer communication among team members.

This course was originally produced by CRM Learning as “Communication: The NonVerbal Agenda.”

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Workplaces
Audience

All employees looking to better understand non-verbal communication

Topics
The course presents the following topical areas:
  • Introduction
  • Implications of Non-Verbal Communication
  • Non-Verbal and Verbal Communication
  • Patterns of Non-Verbal Communication
  • Effects of Non-Verbal Communication
  • Conclusion

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