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Customer Service - Acknowledge Every Customer

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Product ID
at30csae_vod
Training Time ?
3 minutes
Microlearning
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Overview

Learn the importance of acknowledging your customers. This video shows you why you should never view your customers as a distraction. Even when you have other tasks to complete, you should give your customers the attention they deserve.

This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: Make It Easy!”

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

All customer service employees

Topics
The course presents the following topical areas:
  • Acknowledge every Customer
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